Our 2019 has gotten off to a flying start! We were recently awarded the AA four Silver Star rating for exceptional standards of hospitality and service.
Introduced in 2015, The AA’s Hotel Silver Star status is defined as ‘Highly recommended hotels offering a superior level of quality within their star rating, high standards of hotel keeping, in particular, hospitality, service and cleanliness and an AA Rosette award for the quality of their food.’
According to the inspector’s report, “The Management, proprietors and staff at Thornton Hall have reinforced their efforts in many aspects of the inspection process. New team members and new operating standards have been established, and importantly have shown a lift to the guest experience at Thornton Hall. Results were extremely positive and were comfortably in line with The AA’s exacting standards to achieve their Silver Star award.”
We’re all delighted to have received the four AA Silver Star Award. It stands as a testament to the tireless hard work and dedication of our entire team. We’re looking forward to what else 2019 has in store and continuing to offer an exemplary guest experience.
Visit https://www.thorntonhallhotel.com/book-online.html to book your stay.